(678)-428-8098 Customer service

Cancellation and Waiver Policy for Pony Parties

Our facility allows for all weather parties, although we may not be able to offer pony rides,in the event of extreme weather,parties will be rescheduled for another available day and time (WE ONLY REFUND IF A RESCHEDULE CANNOT BE ARRANGED FOR PARTIES OR PONY RIDES AT OUR FACILITY ONLY)

We will gladly refund your pony party purchase in the event that you cannot reschedule for another day due to inclement weather,minus the Paypal fee and deposit.

If you book our mobile Pony ride unit,and you need to cancel the event,we will gladly refund your money, however cancellations made within 24 hrs of the event will forfeit a 50% event deposit.

TRACKLESS TRAIN CANCELLATION POLICY

OUR TRACKLESS TRAIN WILL NOT OPERATE DURING ADVERSE WEATHER LIKE HEAVY RAIN,HEAVY SNOW, THUNDER AND LIGHTING,WE WILL OPERATE THE TRAIN IN LIGHT SNOW.

IF YOU HAVE MADE A RESERVATION AND PAID A DEPOSIT WE WILL ISSUE A FULL REFUND IF YOU CHOOSE TO CANCEL YOUR TRAIN RESERVATION TO DUE ADVERSE WEATHER CONDITIONS WITHIN 24 HOURS OF THE EVENT.

PLEASE BE ADVISED THAT ONCE YOU HAVE MADE A RESERVATION AND PAID A DEPOSIT.....YOUR DEPOSIT WILL ONLY BE REFUNDED DUE TO ADVERSE WEATHER CONDITIONS.

 

Please be advised that we do not issue refunds for camp

PLEASE BE ADVISED THAT DEPOSITS FOR PONY PARTIES ARE NON REFUNDABLE

logo

Click the pony for the party

image.jpg
20190319_080158.jpg
images.png

           (678)428-8098